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Returns and Exchanges

We stand by our products and brand experience.

If you are not satisfied with your AccuCut purchase, simply initiate your product return within 30 days from receipt of order to receive a full refund. All returned items must be in new and unused condition and in the original packaging.

Returned shipments will be at the customer's expense.

Non-Returnable Items:

Items not purchased from AccuCut

If you did not purchase directly from AccuCut, please contact the retailer where the purchase was made.

Gift Cards

Emailed Gift Cards

 

How to Initiate a Return or Exchange
A return merchandise authorization (RMA) is required for all returns. To obtain an RMA number, contact Customer Service. Please have your invoice with you when you call. All returns must have a Return Material Authorization number (RMA #) clearly marked on the outside of the packaging. Returns will not be accepted without an RMA number.

Pack the item to be returned securely in the original carton. On the outside of the box, write the RMA number and the appropriate address that was given to you by the Customer Service representative. Make sure that the package is fully sealed before shipping.


We ask that the item be shipped via UPS, DHL, FEDEX or insured parcel post. Using one of these methods will allow the package to be traced and also make the credit process go much quicker. We are not responsible for packages that are lost or damaged.

 

Request an RMA number for your return

 

What do I do if my order is incomplete, incorrect or damaged?

If your order is incomplete, incorrect or damaged, please contact Customer Service.